Privacy Policy

Privacy Policy

Last updated: January 19, 2026

Introduction

Ainode ("we", "our" or "company") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

Information We Collect

Information You Provide

When you place an order or create an account, we collect:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (securely processed through our partners)

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and device

  • Pages visited and time spent

  • Referral source (how you arrived at our site)

How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Communicate about order status

  • Provide customer support

  • Improve website experience

  • Send marketing communications (only with your consent)

  • Comply with legal and tax obligations

Legal Basis for Processing

We process your data based on:

  • Contract performance: To process and deliver orders

  • Consent: For marketing communications

  • Legitimate interests: To improve our services and prevent fraud

  • Legal obligations: To comply with tax and accounting requirements

Information Sharing

We do not sell your personal data. We share information only with:

Service Providers:

  • Shipping and logistics companies (to deliver orders)

  • Payment processors (Mollie, Stripe)

  • E-commerce platform (Shopify)

  • Email and communication services

Legal Requirements:

  • When required by law or court order

  • To protect our legal rights

Data Security

We implement technical and organizational security measures to protect your data:

  • SSL/TLS encryption for all transactions

  • Restricted access to personal data

  • PCI-DSS certified payment processors

  • Regular secure backups

Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

  • Access: Request a copy of your personal data

  • Rectification: Correct incorrect or incomplete data

  • Erasure: Request deletion of your data ("right to be forgotten")

  • Restriction: Restrict processing of your data

  • Portability: Receive your data in structured format

  • Object: Object to processing of your data

  • Withdraw consent: At any time, without affecting lawfulness of prior processing

To exercise these rights, contact: suporte@ainode.pt

Data Retention

We retain your personal data only as long as necessary:

  • Order data: 7 years (tax and accounting requirements)

  • Account data: While account is active

  • Marketing data: Until consent is withdrawn

Cookies

We use cookies to improve your experience:

  • Essential cookies: Required for site functionality

  • Performance cookies: To analyze how the site is used

  • Marketing cookies: To personalize ads (only with consent)

You can manage cookie preferences in your browser settings.

Marketing and Communications

With your consent, we may send:

  • Exclusive offers and promotions

  • Product news

  • Tips and usage guides

You can unsubscribe at any time through the link in the email or by contacting suporte@ainode.pt.

Product Privacy

Our AI products prioritize local processing:

  • Most data is processed on the device itself

  • Sensitive information is not sent to the cloud without your consent

  • Consult each product manual for specific privacy details

International Transfers

Your data is stored and processed primarily in the European Union. When we transfer data outside the EU, we ensure adequate protection through:

  • Standard contractual clauses approved by the European Commission

  • Recognized privacy certifications

Minors

Our services are not intended for minors under 16 years. We do not intentionally collect data from minors without parental consent.

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes through:

  • Notice on website

  • Email (for material changes)

Contact

For privacy questions or to exercise your rights:

Email: suporte@ainode.info Address: [Complete address in Lisbon]Data Protection Officer:

Supervisory Authority:Portuguese Data Protection Authority (CNPD)Website: www.cnpd.pt